RMC Authorized Service and Support Activities
The service and support of your machine shop equipment is extremely
important. RMC has a staff of highly trained technicians to resolve any
problem or answer any question you have about your machine. RMC
knows the successful operation of your shop is dependant upon prompt,
professional service and repair.
Warranties - New Equipment
RMC offers a one year parts and labor warranty on all new equipment. All
warranty work must be performed by or in accordance with RMC technicians
instructions. Unauthorized repairs or substitution of parts will void the warranty.
Defective parts must be returned to avoid additional charge.
Warranties - Used Equipment
Unless otherwise stated in writing, RMC offers no warranty on used equipment sold by RMC. Used equipment is sold on an "as is - where is" basis. RMC urges customers interested in purchasing used equipment to visit RMC to inspect the equipment prior to sale. Such visits eliminate any "surprises" or misconceptions about a particular machine's actual condition and/or capabilities.
Setup and training:
Making the purchase decision is just the first step to a successful high performance machine shop operation. Proper setup of the equipment and training for you and your staff is essential to get you up and running as fast as possible with a minimum of hassles. Once we've accomplished all that remember, additional help is only a phone call away at (800) 248-5062.
Spare Parts:
RMC stocks a wide range of replacement parts for our machines. If we don't have an item in stock, we can expedite the shipment of just about any repair part from our factories in Italy if necessary. Normal delivery (UPS) from Europe is two to four working days.
There is an additional charge for 2 day express delivery.
Shop Supplies:
RMC stocks supplies for all of your RMC machine
needs. Additionally, RMC can provide shop supplies
from Kline, SilverSeal and Sioux. Give RMC a call,
make us your one stop shopping center for all of
your shop supply needs.
