RMC AUTHORIZED SERVICE AND SUPPORT ACTIVITIES
The service and support of your machine shop equipment is extremely important. RMC has a staff of highly trained technicians to resolve any problem and answer any question you have about your machine. RMC knows the successful operation of your shop is dependant upon prompt, professional service and repair.
Warranties – New Equipment:
RMC offers a one year parts and labor warranty on all new equipment. All warranty work must be performed by (or in accordance with RMC technicians instructions). Unauthorized repairs or substitution of parts will void the warranty. Defective parts must be returned to avoid additional charge.
Warranties – Used Equipment:
Unless otherwise stated in writing, RMC offers no warranty on used equipment sold by RMC. Used equipment is sold on an “as is – where is” basis. We urge customers interested in purchasing a used machine to visit RMC to see and inspect it prior to purchase.
Setup and Training:
Making the purchase decision is just the first step to a successful high performance machine shop operation. Proper setup of the equipment and training for you and your staff is essential to get you up and running as fast as possible with a minimum of hassles. Once we’ve accomplished all that remember, additional help is only a phone call away at (800) 248-5062.
RMC stocks a wide range of replacement parts for our machines. If we don’t have an item in stock, we can expedite the shipment of just about any repair part from our factories in Italy if necessary. Normal delivery (UPS) from Europe is two to four working days. There is an additional charge for 2 day express delivery.
RMC stocks supplies for all of your RMC machine needs. Additionally, RMC can provide shop supplies from Kline, SilverSeal and Sioux. Give RMC a call, make us your one stop shopping center for all of your shop supply needs.